Shipping and delivery

Shipping is free above 69.90 euro. Ferrucci Comfort ships throughout Italy via Standard Shipping at the cost of €6.99Deliveries on Saturdays, Sundays, public holidays and outside the national territory are excluded.
​
You have made a purchase on Ferrucci Comfort and do you want to know where your order is at?
Here are some tips for you:

  1. Have you already received the order confirmation email? Please note that if you paid via bank transfer you may have to wait a couple of days before the transaction is correctly recorded. We will send you a confirmation email once we have received the payment.
  2. Have you already received the shipping confirmation email? Now you can follow the path of the package to your home through the tracking link that you will find in the email.

Didn't find what you were looking for? Contact us by email or message.

What are the delivery times?
Your order will be shipped in approximately 2 working days throughout the peninsula, while for the islands delivery times may be longer and vary between 3 and 4 working days. If the destination of your package is subject to restrictions on the circulation of municipal and regional goods, you will be notified by our Customer Service via email.

How can I track the status of my shipment?
You can track your order by simply clicking the tracking link in your shipping confirmation email.

Why is my order tracking link not visible?
If your order is among those delayed due to courier operations issues, the tracking link may not be updated in real time. Don't worry! Continue to monitor the tracking in your personal area: the status of your order will be visible soon!

What does it mean when my order tracking link says "Unknown Recipient or Incorrect Address"?
All shipments in storage are monitored by our Customer Service which releases the storage allowing up to two re-delivery of the goods. If the courier informs us that the delivery address indicated during the order has some anomaly, we will immediately contact you to ask for clarifications and thus release the storage.