Neurocuffia Calda per Mal di Testa ed Emicrania Riutilizzabile, Terapia Caldo e Freddo, Berretto 360°
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Know our sheet ?
Our sheet is a Class I medical device registered with the Ministry of Health.
You need help ?
What a fit has health clothing ?
Compared to the "canonical sizes" our products, especially the sanitary pajamas and the medical suits, They have a "wider" fit to ensure greater comfort and convenience.
We therefore recommend purchasing one size smaller than the one you usually wear.
Ex: I usually wear size M, on our website we recommend purchasing size S.
In how many days I will receive my order ?
Our main partner is an express courier.
In Italy, delivery generally takes 24/48 hours. If the shipment is abroad, by road, delivery takes 48/72 hours in most European countries.
Here you can calculate BRT delivery times in your area: "calculate delivery times"
Furthermore, during delivery there may be inconveniences such as operational slowdowns, logistical problems, strikes, etc.
I can receive the invoice for my order ?
We operate on a fee-for-service basis, therefore the invoice must be requested at the time of purchase specifying it in the notes field, entering billing data, tax code/SDI code and PEC address (if you have one).
Furthermore, the only items with reduced VAT are ours mobility aids (wheelchair, walker, etc.) being medical devices.
For those entitled to L. 104, it is possible to request the reduced VAT rate of 4% by filling out the appropriate form: VAT 4% MODEL and by sending an email to: info@ferruccigroup.it
I can make the return or gearbox ?
Yes, the return/exchange it is always possible within 14 working days from the delivery of the product. You can do it independently by following the instructions available in theRETURNS AREA.
How much does the service rendered/gearbox cost ?
Return shipping it is always the buyer's responsibility except for non-conformity of the item received and/or manufacturing defects;
In case of size change, however, a small service charge of euro 8.00. This will allow you to receive the new item directly. The same courier will also take care of collecting the item to be returned, so you don't have to worry about anything!
